Refund Policy

Because our products are digital and delivered instantly, all sales are generally final once the files have been delivered.

When we'll help

• You were charged but didn't receive your download.
• The file is damaged or won't open.
• You were accidentally charged more than once.

In these cases, email admin@familyhelpinghand.com within 14 days of purchase and we'll make it right with a replacement or refund.